Returns Policy

All UK returns to Pushka Home are free!

To submit a return please click here: 

Create Return

You can print a label from the carrier website by clicking the create return link.

Your return will be processed in approximately 7 working days.

At Pushka Home, we want all our customers to be 100% satisfied with the service we offer. However, there may be the rare occasion when you need or want to return your order to us. If you’re not happy, we’ll give you your money back (subject to terms and conditions)! 

- We accept returns for refund if received within 60 days from purchase. 

 - For returns please return to the below address and kindly include a return note inside the parcel to state the order number, contact details, reason for return and if you want a refund and once we receive we can process. Please pack well to ensure no damage.

- If the item has arrived damaged the value of this will be deducted from your return/refund.  If there is a return charge to receive this item on our end then this will also be deducted from the refund.

 Pushka Home Returns, UNIT 5, SHANNON COMMERCIAL CENTRE, BEVERLEY WAY, NEW MALDEN, KT3 4PT

Please note:

• You will be refunded to the same payment method you used to make the purchase.
• Please allow up to 14 days for your refund to be issued.
• Your delivery fee is non-refundable.  

If you have not received your return email after 14 days, please contact us with your order number and our team will be happy to help!

For a refund, items must be unused with all fixings included, returned in the original packaging and in a re-saleable condition. We reserve the right to make a deduction from your refund to cover any repackaging costs.